A Collaborative, Facilitative, Interest-based Methodology to Conflict Resolution.
“Whether transacting business, conversing with friends and family, co-parenting after a divorce, or socializing with strangers, this approach works. It reveals how we are all connected and brings us to the realization that we contribute to a greater good. It is a way of life.”
A New Way to Approach Conflict Resolution
By employing the CFI Model for conflict resolution, you can rise above day-to-day relational friction to a place of tranquility and hopefulness. It is my desire that the strategies and techniques in this book foster peace during the storms you and those around you face.
– Monica Lichtenberger
Monica Lichtenberger has been a conflict manager specialist for over 26 years in Colorado. She founded her mediation, dispute resolution training company, Phoenix Strategies, Inc. (PSI), in 1997. Monica has mediated over 1000 cases which included multi-year contracts with The Equal Employment Opportunity Commission, Bureau of Land Management, the Transportation Security Administration, the United States Postal Service; and School District 11.
– Monica Lichtenberger
Monica Lichtenberger 